Kendama-World

About Us Kendama-World.com sell Japanese wooden Kendama juggling toys. Sakura, Oozora and TK16 Master competition standard Kendama. Discounts for large orders. World-wide shipping. Kendama-World are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Kendama-World
8 Milverton Road Winchester Hampshire SO22 5AU United Kingdom
Phone: 020 8144 6809
Fax:
Email: sales [at] kendama-world [dot] com
GB 901 9153 46

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
To find out how much goods will cost to ship to you, add those items you are interested in to your basket and go to the checkout. It will then tell you the shipping charge loosely based on the collective weight of the products and your location. Doing this does NOT commit you to any purchase!

Per conoscere l'importo comprensivo delle spese di spezione, aggiunga in prodotto da Lei scelto al carrello, e prosegua cliccando su "checkout now", inserendo il Suo indirizzo il sistema calcolerà le Sue spese di spedizione. Questa procedura non comporta alcun acquisto!

All prices exclude postage and packing (shipping). Postage and packing is very reasonable and is charged on a total weight and destination basis. Shipping is calculated at the checkout before you commit to pay.

Payment Methods
We accept all major credit and debit cards including: Visa, Visa Delta, Visa Electron, MasterCard, Switch, Maestro, Solo, American Express, Diners and JCB. Payment by credit card may be made through Protx, our secure payment gateway. We also accept payments by PayPal, Nochex, Personal Cheques (UK only), Postal Orders, International Money Orders, CashCheques, Cash (by prior arrangement) and Bank Transfer (UK only).

We do NOT accept international bank cheques, sorry. This is due to the large fees charged by UK banks to deposit cheques which are in a foreign currency.

Paypal email address for payments: sales@letshavefun.biz

NoChex email address for payments: sales@letshavefun.biz

Cheques, International CashCheques and postal orders payable to: Peter Thake

Please do NOT send cash.

Delivery Times
I have a daily collection of mail (Monday to Friday). Orders received and paid for by 12 noon Monday to Friday will generally be shipped the same day. I can usually promise to despatch your order within one working day of receipt of payment.

Shipping Lead Times
Orders will normally be shipped within one working day of receipt of payment. All orders are shipped with full postal insurance and/or proof of posting.

UK delivery is normally by First Class Royal Mail. We aim to post all orders within one working day of receipt of payment. Delivery within the UK normally takes about 2 days but is dependent on the performance of the carrier. All orders are sent by First Class Royal Mail post as a minimum, with higher value orders being sent by 1st Class Recorded Post or Special Delivery, depending on the insurance value of the items being shipped. All items are sent fully insured.

All overseas orders are sent by Air Mail. Delivery times are not guaranteed but should only take about 5 to 7 days for Europe or 7 to 10 days for the USA. Unternational orders ar not normally trackable. All orders are fully insured.

For full terms and conditions please visit our Terms and Conditions Page.

Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days . International orders are generally received in under <days> days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 8144 6809 (International +44 020 8144 6809) or fax us on or write to us at 8 Milverton Road Winchester Hampshire SO22 5AU United Kingdom

Privacy Policy Kendama-World do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy I want you to be able to buy in the confidence that you are going to get good value, great service and excellent products. I want you to be happy with your purchase. If this is not the case, for any reason, simply return the item to me within 7 days of purchase and I will give you a full refund. If the item has in all fairness been accurately described, then you (the buyer) will pay the cost of returning the item. The item must be returned in the same condition as it was received. Please do not hesitate to contact me, Pete, via email at sales@euro-rang.com or by telephone on 020 8144 6809 if there are any problems at all.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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Copyright 2008, New Heart Trading. Kendama-World is part of New Heart Trading, run by Peter Thake, a registered Sole Trader. Established in 2005. All images and trade names are used with permission. VAT Registered 901 9153 46.